Privacy Policy

Updates as of February 7, 2026

Includes information on how we use Google Workspace AI
How we collect, access, use, store, and share Google user data through our application
Clarification of regional services: eyre.ai (Europe) and ca.eyre.ai (Canada)

Introduction

AI Systems Consulting Ltd (“we,” “us,” or “our”) is a company registered in England and Wales. We operate two regional services:

eyre.ai — serving customers in the European Economic Area (EEA), United Kingdom, and Switzerland, with data hosted on European infrastructure
ca.eyre.ai — serving customers in Canada, operated by the Canadian division of AI Systems Consulting Ltd, with data hosted on Canadian infrastructure

Your privacy is of the utmost importance to us. By using our websites and applications, you agree to the collection and use of information in accordance with this policy.

This Privacy Policy outlines how we collect, use, and share information when you visit our websites and use our services. We are committed to protecting your personal data in compliance with:

The UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018
The European Union General Data Protection Regulation (EU GDPR)
Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25)

Data Residency and Sovereignty

We maintain strict data residency controls to ensure your information remains within your jurisdiction:

European Users (eyre.ai): Your data is processed and stored exclusively within the European Economic Area on European-owned infrastructure. Your data is not transferred to, processed in, or accessible from jurisdictions outside the EEA/UK.

Canadian Users (ca.eyre.ai): Your data is processed and stored exclusively within Canada on Canadian infrastructure that is not subject to foreign jurisdiction. Your data does not cross Canadian borders and is protected solely by Canadian law.

We do not use cloud infrastructure providers that are subject to foreign government access laws. This ensures your data remains under the exclusive jurisdiction of your local data protection authorities.

Use of Google Workspace APIs

We want to clarify that we do not use Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. Any data accessed through these APIs is solely for the purpose of providing our services and is not utilized for AI or ML model training or development.

Information We Collect

We may collect personal data, including your name, email address, IP address, and other information when you visit our websites, fill out forms, or interact with our services.

Google User Data

eyre.ai and ca.eyre.ai may access the following types of data from your Google account:

Profile Information: Name, email address, and profile picture
Calendar Data: Events and details from your Google Calendar
Contacts: Access to your Google Contacts for seamless integration

How We Use Your Data

We use the collected data for the following purposes:

Personalisation: To customise your experience within the application
Functionality: To provide features such as event reminders and scheduling
User Support: To assist you in case you encounter any issues
Service Improvement: To analyse usage patterns and improve our services (using anonymised data only)

Data Storage

We store your data securely using industry-standard encryption methods, including end-to-end encryption for meeting content.

European Users: Data is stored in European data centres (Germany) operated by European-owned providers.

Canadian Users: Data is stored in Canadian data centres located in Quebec, operated by providers not subject to foreign jurisdiction.

Your data is retained for as long as necessary to fulfil the purposes outlined in this policy, after which it will be deleted or anonymised in accordance with applicable laws.

Data Sharing

We do not sell or rent your personal data. We may share your information with third parties only in the following circumstances:

Service Providers: Third-party vendors that assist us in providing our services (e.g., cloud storage, payment processing). All service providers are contractually bound to maintain confidentiality and are selected to ensure they operate within the same jurisdiction as your data.
Legal Compliance: If required by law, we may disclose your data to comply with legal obligations from authorities within your jurisdiction only.

Important: We do not share data with, or use service providers subject to, foreign government access laws. European user data is only shared with European service providers. Canadian user data is only shared with Canadian or European service providers not subject to foreign jurisdiction.

Data Anonymisation

We are committed to protecting your privacy. Any personal data collected through our applications may be anonymised and aggregated, ensuring that individual user identities cannot be identified. This anonymised data may be used for analysis and improvement of our services, but it will never be used to develop, improve, or train generalised AI and/or machine learning models.

Your Rights

European Users (UK GDPR / EU GDPR)

Under data protection law, you have the following rights:

Right of Access: Request a copy of the information we hold about you
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of processing of your data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw your consent at any time

To exercise these rights, contact us at privacy@eyre.ai. We will respond within 30 days.

Canadian Users (PIPEDA / Law 25)

Under Canadian privacy law, you have the following rights:

Right of Access: Request a copy of the information we hold about you
Right to Correction: Request correction of inaccurate personal data
Right to Withdrawal of Consent: Withdraw your consent for us to process your data at any time
Right to Deletion: Request deletion of your personal data
Right to Data Portability: Request your data in a structured, commonly used format (Quebec Law 25)
Right to be Informed: Receive clear information about how your data is used

To exercise these rights, contact us at privacy@eyre.ai. We will respond within 30 days.

Legal Basis for Processing Data

European Users

We process your personal data based on:

Your consent
The necessity of processing for the performance of a contract
Compliance with a legal obligation
Our legitimate interests (where not overridden by your rights)

Canadian Users

We process your personal data based on:

Your meaningful consent (express or implied, depending on the sensitivity of the information)
The necessity of processing for the performance of a contract
Compliance with a legal obligation

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or theft, including:

End-to-end encryption for meeting content
Encryption at rest and in transit for all stored data
Regular security assessments and audits
Access controls and authentication measures
Staff training on data protection

Sub-processors

We maintain a list of sub-processors who may process your data on our behalf. All sub-processors are:

Located within your jurisdiction (EEA/UK for European users, Canada for Canadian users)
Not subject to foreign government access laws
Contractually bound to maintain the same level of data protection

A current list of sub-processors is available upon request.

Children’s Privacy

Our services are not directed at individuals under the age of 16 (Europe) or 13 (Canada). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

For material changes, we will notify you by email or through a notice on our website prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

European Users (eyre.ai): AI Systems Consulting Ltd Email: privacy@eyre.ai

Canadian Users (ca.eyre.ai): AI Systems Consulting Ltd, Canadian Division Email: privacy@eyrecanada.ca

Complaints

If you are not satisfied with our response to a privacy concern, you have the right to lodge a complaint with:

UK: Information Commissioner’s Office (ICO)
EU: Your local Data Protection Authority
Canada: Office of the Privacy Commissioner of Canada, or your provincial privacy commissioner