Effective Date: 11/01/2026 Data Controller: EYREACT LTD, United Kingdom
1. WHO WE ARE
EYREACT LTD (“we”, “us”, “our”) operates the eyre.ai meeting platform. We are a UK company with registered office at 19 Lake Court, Medway Drive, Royal Tunbridge Wells, TN12FH, Kent, United Kingdom. We are the data controller for the personal data we process through our meeting platform services.
Data Protection Officer: Yuliia Habriiel
Privacy Contact: privacy@eyre.ai
2. WHAT PERSONAL DATA WE COLLECT
Meeting Participants:
- Name, email address, company affiliation
- Audio and video recordings during meetings
- Chat messages and shared content
- Device information and IP addresses
- Usage analytics and platform interaction data
Meeting Hosts/Administrators:
- Account registration details (name, email, billing information)
- Meeting scheduling and configuration preferences
- Platform usage and feature utilisation data
3. HOW WE USE YOUR DATA
Primary Purposes:
- Meeting Services: Facilitate video meetings, recording, and transcription services
- Platform Operation: Provide core functionality, technical support, and system maintenance
- Communication: Send meeting invitations, recordings, and service updates
Legal Basis:
- Legitimate Interest: Platform operation, security, and improvement
- Consent: Recording and transcription of meetings (explicit consent required)
- Contract Performance: Providing paid platform services to business customers
4. DATA STORAGE AND RETENTION
Location: Your data is stored on secure servers in Germany operated by our hosting provider (Hetzner). This ensures your data remains within the EU for GDPR protection.
Retention Periods:
- Meeting recordings: 30 days (default) or as configured by meeting host (maximum 365 days)
- Account data: Duration of service plus 12 months for business records
- Analytics data: 24 months in aggregated, anonymised form
- Chat/transcript data: Same retention as associated recordings
Automatic Deletion: All meeting data is automatically deleted at the end of the specified retention period unless legally required to retain longer.
5. WHO WE SHARE DATA WITH
Service Providers:
- Cloud hosting providers (Germany-based servers)
- Email service providers for notifications
- Payment processors for billing (business accounts only)
- Analytics providers (anonymised data only)
Legal Requirements: We may disclose data if required by law, court order, or to protect legal rights.
No Commercial Sharing: We never sell or rent your personal data to third parties for marketing purposes.
6. INTERNATIONAL DATA TRANSFERS
As a UK company processing data stored in Germany:
- Your data benefits from EU GDPR protections while stored in Germany
- Transfers between UK and EU are conducted under appropriate safeguards
- We maintain adequate security measures for any cross-border data processing
7. YOUR RIGHTS UNDER GDPR
You have the following rights regarding your personal data:
Access: Request a copy of personal data we hold about you
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your data (subject to legal requirements)
Portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Restriction: Limit how we process your data in certain circumstances
Meeting-Specific Rights:
- Withdraw recording consent during live meetings
- Request immediate deletion of specific meeting recordings
- Opt out of transcription while remaining in the meeting
To Exercise Rights: Contact privacy@eyre.ai or use the data management tools in your account settings.
8. DATA SECURITY
Technical Measures:
- End-to-end encryption for meeting data in transit
- AES-256 encryption for data at rest
- Secure, audited data centres in Germany
- Regular security assessments and penetration testing
Organisational Measures:
- Staff data protection training
- Access controls and authentication requirements
- Incident response procedures
- Regular backup and disaster recovery testing
9. COOKIES AND TRACKING
We use necessary cookies for platform functionality and optional analytics cookies (with consent) to improve our services. You can manage cookie preferences in your account settings or browser.
10. CHILDREN’S PRIVACY
Our platform is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
11. CHANGES TO THIS POLICY
We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be notified via email and platform announcements with 30 days’ notice.
12. CONTACT INFORMATION
Privacy Questions: privacy@eyre.ai
Data Protection Officer: dpo@eyre.ai
General Inquiries: julie@eyre.ai
Postal Address: EYREACT LTD 19 Lake Court, Medway Drive, Royal Tunbridge Wells, TN12FH, Kent, United Kingdom
Supervisory Authority: You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or the relevant EU supervisory authority.
This privacy policy complies with UK GDPR and EU GDPR requirements. Last updated: 11/01/2026