---
title: How to Contact Us
description: "Need help? Our support team is here to assist you. If you're experiencing an issue, have a question about our services, or need technical assistance, please contact us using one of the following methods: ## Before You Contact Us To…"
url: "https://eyre.ai/help/contact-us/"
updated: "2026-07-03"
category: Contact and Support
---

# How to Contact Us

Need help? Our support team is here to assist you.

If you're experiencing an issue, have a question about our services, or need technical assistance, please contact us using one of the following methods:

## Before You Contact Us

To help us resolve your issue faster, please include:

- A clear description of the problem.
- The URL of the affected page (if applicable).
- Screenshots or screen recordings (if available).
- Your browser and device information.
- Any error messages you received.

## Support Hours

**Monday – Friday:** 9:00 AM – 6:00 PM
 **Saturday:** 10:00 AM – 2:00 PM
 **Sunday & Public Holidays:** Closed

## Response Time

- General inquiries: Within 24 business hours.
- Technical issues: 1–2 business days.
- Critical issues: As soon as possible during business hours.

## Common Issues We Can Help With

- Account access problems
- Website errors
- Billing and payments
- Order inquiries
- Technical troubleshooting
- General questions

## Contact Information

**Email:** support@eyre.ai

Thank you for contacting our support team. We'll do our best to assist you as quickly as possible.